Effective Date: March 28, 2025
Welcome to Virtuzen AI. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI assistant and related services. By accessing or using Virtuzen AI, you agree to the terms outlined in this policy.
We may collect the following types of information:
Personal Information: This includes your name, email address, and other contact details provided when you register for an account, communicate with customer support, or subscribe to our services.
Usage Data: We collect information on how you interact with Virtuzen AI, including IP addresses, device type, operating system, browser type, access times, and pages viewed. This helps us optimize performance and enhance security.
Uploaded Content: Any text, images, PDFs, or other files you submit for processing through our AI assistant. These are used strictly for improving user experience and AI accuracy.
Voice & Handwriting Data: If you use speech-to-text or handwriting recognition features, we process and analyze the data to enhance AI functionality and ensure accuracy.
Cookies & Tracking Technologies: We collect data through cookies, web beacons, and similar technologies to store user preferences, analyze trends, track website traffic, and customize user experience.
Third-Party Data: We may receive additional data from third-party services that integrate with Virtuzen AI, such as authentication providers, analytics tools, and external APIs.
We use the collected information for the following purposes:
Service Provision & Improvement: To provide, maintain, and improve Virtuzen AI services, including troubleshooting and developing new features.
Personalization: To tailor responses, recommendations, and AI interactions based on user preferences and past behavior.
Communication: To send important service notifications, account updates, and marketing messages (with your consent).
Security & Fraud Prevention: To detect, prevent, and mitigate security threats, fraudulent activities, or unauthorized access.
Analytics & Research: To analyze user behavior, track performance, and optimize AI algorithms for better accuracy.
Legal Compliance: To comply with applicable laws, regulations, and law enforcement requests.
We prioritize data security and implement strict measures, including:
Encryption: We use end-to-end encryption for data transmission and storage to protect sensitive information.
Access Controls: Only authorized personnel can access stored data based on role-based permissions.
Regular Audits: We conduct security audits and vulnerability assessments to identify potential risks.
Data Minimization: We only collect and store necessary information to limit exposure to potential breaches. Despite these efforts, no system is completely secure. Users should exercise caution when sharing personal data online.
We do not sell or rent user data. However, we may share data with:
Service Providers: Trusted third-party vendors help facilitate AI processing, cloud storage, analytics, and payment processing.
Legal Authorities: We may disclose data to comply with legal obligations, protect rights, or prevent security threats.
Business Transfers: In case of mergers, acquisitions, or business restructuring, user data may be transferred to ensure service continuity.
Third-Party APIs: Virtuzen AI integrates with external APIs (e.g., Google Gemini, MathPix, OpenAI) for enhanced functionalities. Users should review these providers' privacy policies for additional details.
Users have the right to:
Access Data: Request a copy of personal data stored by Virtuzen AI.
Modify Data: Update or correct inaccurate personal information.
Delete Data: Request deletion of personal data, subject to legal and operational requirements.
Restrict Processing: Limit the use of personal data for specific purposes.
Withdraw Consent: Revoke previously given consent for data collection and processing.
Opt-Out of Marketing: Unsubscribe from promotional emails at any time. To exercise these rights, users can contact us using the details provided below.
Virtuzen AI uses cookies and tracking technologies to enhance functionality. Users can manage cookie preferences through browser settings. Blocking cookies may affect the AI assistant's performance.
Virtuzen AI is not intended for children under 13. We do not knowingly collect personal information from minors. If a parent or guardian believes their child has provided data, they should contact us to request deletion.
We retain user data for as long as necessary to:
Provide AI services effectively.
Comply with legal obligations.
Resolve disputes and enforce agreements. Once no longer needed, data is securely deleted or anonymized to prevent unauthorized access.
Virtuzen AI operates globally, meaning user data may be stored or processed in different countries. By using our services, users consent to data transfers across jurisdictions, including those with varying data protection laws.
Virtuzen AI may contain links to third-party websites, services, or integrations. We are not responsible for their privacy practices. Users should review external sites' policies before providing personal information.
We may update this Privacy Policy periodically. Changes will be communicated through our website or other official channels. Users are encouraged to review the policy regularly. Continued use of Virtuzen AI after updates signifies acceptance of the revised terms.
For inquiries, data access requests, or privacy concerns, contact us at:
Email: ivanlloydr15@gmail.com
Website: www.virtuzenai.online
Thank you for using Virtuzen AI. Your privacy and security are our priority.